Frequently Asked Questions
Answers to common questions about កីឡដ្ឋាន.
01 Is Khela licensed and regulated?
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Yes, Khela operates under a Curacao eGaming licence and is required to comply with anti‑money laundering (AML) and know‑your‑customer (KYC) regulations. All games and betting products are regularly audited for fairness by independent testing agencies.
02 What bet types can I place on World Cup matches at Khela?
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Khela offers pre‑match and in‑play moneyline, Asian handicap, over/under totals, correct score, group winner, and outright winner markets. All markets for the World Cup 2026 are listed on the dedicated tournament page and odds are updated in real time.
03 Why does Khela require account verification before I can withdraw?
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Verification (KYC) is a legal requirement for all licensed gambling operators to prevent fraud, money laundering, and under‑age betting. You’ll need to provide a government‑issued ID and a recent proof of address; most verifications are completed within 24 hours.
04 What is the minimum deposit and which payment methods can I use?
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The minimum deposit at Khela is $10 (or equivalent in your currency). You can fund your account with Visa, Mastercard, Skrill, Neteller, ecoPayz, and Bitcoin (BTC, ETH, USDT). Deposits are instant; e‑wallet withdrawals are processed within 24 hours, while card and bank transfers take 3‑5 business days.
05 Are there any wagering requirements on Khela’s welcome bonus?
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Yes – the welcome bonus carries a 35× playthrough requirement on the bonus amount only. You have 30 days from activation to meet the wagering, and only bets on sports events with odds of 1.50 or higher count toward the requirement.
06 Can I use Khela if I’m located outside the licensed jurisdictions?
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Khela uses geolocation to check your real‑time location. If your IP or GPS shows you’re in a restricted country or state, you won’t be able to place bets. The list of permitted jurisdictions is posted in our “Terms & Conditions” and is updated whenever regulations change.